Privacy Policy

Last updated: July 20, 2026

Ashnook (“Ashnook,” “we,” “us,” or “our”) is the online storefront operated by Moonbeam Catcher LLC (“Moonbeam Catcher LLC”). This Privacy Policy describes how we collect, use, and disclose personal information when you visit ashnook.com, make a purchase, contact us, or otherwise use our services (the “Services”).

By using the Services, you acknowledge that you have read this Privacy Policy.

Who We Are

Moonbeam Catcher LLC
d/b/a Ashnook
8919 Garvey Ave, Ste C2 #A139
Rosemead, CA 91770
Email: support@ashnook.com

Personal Information We Collect

Depending on how you interact with us, we may collect:

  • Contact details — name, email address, phone number, billing and shipping addresses
  • Order and payment information — items purchased, order history, and payment details processed by our payment providers (we do not store full payment card numbers)
  • Account information — if you create an account, your login credentials and preferences
  • Communications — messages you send to support@ashnook.com or through our contact forms
  • Device and usage data — IP address, browser type, pages viewed, and similar analytics collected via cookies and similar technologies

How We Use Personal Information

  • To process and fulfill orders, including shipping and returns
  • To communicate about orders, products, and customer support
  • To improve the Services and personalize your shopping experience
  • To send marketing communications when you opt in (you may unsubscribe at any time)
  • To detect fraud, secure our store, and comply with legal obligations

How We Share Personal Information

We may share personal information with:

  • Shopify and other service providers that help us operate the store (payments, hosting, analytics, shipping/fulfillment)
  • Business and marketing partners for advertising, where permitted by law
  • Authorities when required by law or to protect our rights and customers

We do not sell personal information for money. Under some U.S. state laws (including California), certain advertising or analytics sharing may be considered a “sale” or “sharing.” Where required, you may opt out via our Your Privacy Choices page or by contacting us.

Your Rights (including CCPA)

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of sale/sharing for targeted advertising. To exercise these rights, email support@ashnook.com. We will not discriminate against you for exercising your privacy rights.

Cookies

We use cookies and similar technologies for store functionality, analytics, and marketing. You can manage cookie preferences through our cookie banner (where shown) and your browser settings.

Data Retention & Security

We retain personal information as needed to provide the Services, comply with law, resolve disputes, and enforce our agreements. We use reasonable safeguards, but no method of transmission or storage is perfectly secure.

Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision.

Contact

Questions about this Privacy Policy: support@ashnook.com
Moonbeam Catcher LLC d/b/a Ashnook, 8919 Garvey Ave, Ste C2 #A139, Rosemead, CA 91770